5 ways to retain customers in your network
Published in Network Marketing at November 6th, 2007 (0)
For most network marketers, getting customers is the easy part—retaining them, however, can often be a whole other story. In this article I will bring across five crucial points I’ve found to be vital when it comes to retaining customers in your network.
#1 - Follow up, follow up, follow up.
Building a networking marketing business and retaining it is all in the follow up; you can’t sell someone a product or service and expect them to reorder or stay with it if you never talk to them again or if you wait too long. Typically, you will want to follow up your sale with phone call or email (phone call preferred as it is more personal) within a week to a week and a half.
Things to ask:
- How did you enjoy [the product or service]?
- Do have any questions?
#2 - Periodically email customers new information.
If it’s a nutritional supplement you market, regularly send new information (research, testimonials, articles, etc.) by email. The easiest way to do this is to create a mailing list that doesn’t disclose any emails or names, then send out the information to everyone in your network with one click.
